AI as an Actor in Moran Library: Revolutionizing Library Services through Intelligent Systems

Abstract

The field of library and information services is undergoing a revolution because to artificial intelligence (AI). Traditionally, libraries functioned as human-cantered service environments; however, with the introduction of AI-driven technologies, non-human agents are taking on more active roles. in information management and service delivery. This study examines the role of AI as an actor within the Moran Library ecosystem by applying principles from Actor-Network Theory (ANT). The research investigates how AI tools such as chatbots, recommendation systems, and automated cataloguing systems influence library operations and user interactions. A survey conducted among 120 library users and staff indicates that 72% believe AI improves information retrieval efficiency, while 65% report enhanced user experience due to AI-assisted services. However, concerns regarding ethical use, data privacy, and technological dependency remain significant challenges. The study concludes that AI is more than just  a technological tool but an active participant shaping the library network. Integrating AI responsibly can significantly improve the services offered by libraries  while maintaining the human-centric philosophy of librarianship.